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Any Reason, Any Season!

About Us


Get to know our locally owned and operated plumbing & HVAC company.

The 365 Heating, Cooling & Plumbing Mission


At 365 Heating & Cooling, our mission is to provide exceptional comfort, reliability, and peace of mind to our valued customers. We are dedicated to delivering innovative solutions and reliable service for all their heating, cooling, plumbing, and water product needs. Our goal is to create a comfortable and efficient home environment while exceeding customer expectations.

We strive to achieve our mission by:

  1. Quality Solutions: Offering high-quality products and services that ensure optimal performance, energy efficiency, and long-lasting reliability. We carefully select top-tier brands and employ industry best practices to provide our customers with the best solutions available.
  2. Expertise and Professionalism: Employing a team of highly skilled professionals who are experts in their respective fields. Our technicians undergo rigorous training to stay up-to-date with the latest technologies, allowing us to deliver exceptional service and industry-leading expertise.
  3. Customer Satisfaction: Placing customer satisfaction at the forefront of everything we do. We listen to our customers’ needs, provide personalized solutions, and ensure transparent communication throughout the entire process. Our commitment to exceptional customer service is evident in every interaction and service we provide.

At 365 Heating & Cooling, we are committed to delivering exceptional comfort, reliability, and peace of mind to our customers. We strive to be their trusted partner for all their heating, cooling, plumbing, and water product needs, providing them with innovative solutions and outstanding service.

Our HVAC service in Kitchener-Waterloo, Ontario, and the surrounding areas includes:

  • Home service experts who can install, repair, and maintain a wide range of heating systems, including furnaces, boilers, heat pumps, and more.
  • 24/7 emergency heating services to ensure your comfort and safety during cold weather.
  • Energy-efficient heating solutions that help you save money on your energy bills while reducing your carbon footprint.
  • Complete air conditioning services, including installation, repair, and maintenance of different types of units.
  • Innovative cooling solutions that enhance the air quality of your indoor spaces while improving the energy efficiency of your HVAC system.
  • Skilled technicians equipped with the right tools and technologies to ensure optimal cooling performance and longevity of your AC unit.

Our journey began with a compelling purpose: to help people and serve them 24/7 for all their home servicing needs. We believe that everyone deserves reliable and efficient solutions for their heating, cooling, plumbing, and home water product needs. Our mission is to make these essential services accessible to all by offering price-friendly product options.

As a leading heating, cooling, plumbing, and HVAC service company, we take pride in delivering exceptional service and exceeding customer expectations. Our team of highly skilled professionals is dedicated to ensuring your comfort and satisfaction. Whether it’s installing a new furnace, repairing an air conditioner, resolving plumbing issues, or improving water quality, we have the expertise to provide reliable and efficient solutions tailored to your specific needs.

We proudly serve various areas, including Kitchener, Waterloo, Cambridge, Woodstock, Guelph, Brantford, Burlington, Oakville, and Mississauga. Wherever you are in these regions, we are committed to bringing you the highest level of service and expertise.

At 365 Heating & Cooling, we believe in building lasting relationships with our customers based on trust, reliability, and exceptional service. We strive to be your go-to partner for all your home servicing needs, providing you with peace of mind and comfort throughout the year. Trust us to keep your home running smoothly, efficiently, and comfortably.


Experience the 365 Heating & Cooling difference. Contact us today and let us serve you with excellence and dedication.


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Customer Reviews


365 Heating, Cooling & Plumbing
Excellent
4.9
Based on 269 reviews
review us on
I was very impressed with the service I received from 365 Heating, Cooling and Plumbing. They were very professional and kept me informed throughout the whole process. I received a written quote within an hour of their first visit and was able to accept it online.Today Chris, Dillan, and Eduardo ran a gas line for my new gas oven and hooked it up. They were efficient, their work was neat and tidy, and they even cleaned up after themselves. 🙂I appreciated the time they took to do a walkthrough after they were done and answer any questions that I had. I would definitely recommend using 365 Heating, Cooling and Plumbing.
Great and fast work. Reasonably priced.
Utilized this company for some HVAC work (duct modifications and an external vent). Kristian and his team came out, provided recommendations and executed flawlessly. Very happy with the outcome. I would do definitely business with them again.
Response from the owner: Thanks for the kind words Argeis! We’re happy to help 🙂
365 exceeded all expectations with my new AC install-they provided a same day quote that aligned with my budget-the work was completed the following day, during a Saturday heat wave-the site crew and their installation was quick and very professionalComplete, and hassle-free service with clear focus on customer satisfaction :)Thank you 365!
Install team was professional and courteous. Quality equipment. Sales rep Mike Z was Fantastic
Super quick, reasonably priced, friendly and easy to work with. We've had a great experience working with 365.
We had Dillan and Edvardo come over in the weekend to replace our water heater, and they did a professional job. I believe it's a newer company, but very efficient and professional. The rates are also competitive.
Response from the owner: Thank you for the review, Joseph! We're glad you had a great experience with Dillan and Eduardo! We appreciate your business!
Thank you, Kristian! 365 provided efficient, timely, and well-priced service. Highly recommend 🙏
Response from the owner: Thank you for the kind words Ana! We appreciate your business!
I am really happy with 365 Heating, Cooling and plumbing.Thank you again,
Response from the owner: Thanks Kidane! Happy to help 🙂
Highly recommend 365! Our A/C stopped working and they were able to come out right away to assess the situation, with quick repair! The technicians are top notch. 10/10 customer service.
Response from the owner: Thank you so much for your kind words, Peja! 🌟
Very nice and professional technician.I recommend strongly.
Response from the owner: Thank you for the kind words, Slawomir!
Cory did a great job.
Response from the owner: Thank you for the review, Jason!
Quick efficient and tidy! Pleasant
Response from the owner: Thank you Jennifer!
365 provided great service all around. Alex did the original service call and was very knowledgeable. Turns out I needed a new air conditioner and Mike provided me with reasonable options and detailed quotes. Dillan, Chris and Eduardo did the install and were on time, efficient, and provided answers to any of my questions. Thanks team for ensuring my family will be cool and comfortable this summer!
Response from the owner: Thanks for the great review, Helene! We’re happy to have been able to help 🙂
Great service! Dylan, Chris and Eduardo were professional, clean and friendly. A job well done guys. Thank you!!
Response from the owner: Thanks for the wonderful review, Nelson!
My installer was Cory. Very friendly and quick service. Professional and courteous. I would definitely recommend and use their services again in future
Response from the owner: Thank you for the kind words, Kelly!
Had my hot water tank installed today and they did a fantastic job. They got it done way faster than I anticipated. I had previously called a company to quote the job that told me I had no choice but to get a tankless water heater for a LOT more money because they couldn’t get a new tank down to my basement. Not only did my husband and I bring one down with no issues but the technicians brought up our old one with absolutely no issues. I would use them again 100% and recommend their services.
Response from the owner: Thanks for the great feedback, Dana!
Cory was here on time and was very quick at installing the new dishwasher. Wonderful person! Very happy.
Response from the owner: Thanks for the kind words, Nancy! We hope you enjoy your new dishwasher!
Very pleasant to deal with. Helped and explained everything. The job was done quickly and efficiently.
Response from the owner: Thanks for the great feedback, Adeel!
Reasonable pricing, professional workThank you ….
Response from the owner: Thank you for the great review!
Cory was my installer today for my toilet and vanity did a very good job and was very kind and courteous and found solutions to the problems that came up! Highly recommend!
Response from the owner: We appreciate your kind words! Thank you!
365 is an exceptional company. Alex came by and serviced our furnance. He was friendly and extremely knowledgeable. During our routine annual maintenance he made sure everything was running in top condition. We were extremely pleased with the service.
Response from the owner: Thank you for the great review! We're happy to hear that you had a fantastic experience with Alex!
Edwardo did an amazing job!!! Very thorough job!
Response from the owner: Thanks for the great review, Ian!
Had to get a new water heater installed after my old one rusted away. After scheduling an appointment, the contractor Christopher and Eddy came by and installed it quickly and with little to no assistance needed from us. Straight forward work from them and explained the important information well. Would recommend
Response from the owner: Thanks for the kind words, Chris!
Cory arrived promptly, was polite and pleasant. Finished the dishwasher install efficiently and with no mess. Great experience.
Response from the owner: Thanks for the great feedback, Aaron!
Keeping this number for plumbing services! Gavin & Cory were fantastic, they replaced our rusty faucet with such professionalism. Would definitely call them back for any plumbing services!
Response from the owner: We appreciate your kind words, Jennifer. Thank you!
Came on time and was very polite and professional
Response from the owner: Thanks for the great review!
360 Heating & cooling & plumbing are first class. The technician showed up on time, his work ethic was top notch. Took the old dishwasher away & installed the new one in short order. No mess no damage
Response from the owner: Thanks for the great review!
Dylan and Chris did an incredible job replacing my furnace and fixing/correcting issues with the duct work. I would not heat to recommend 365 Heating and Cooling. They are an amazing crew!!
Response from the owner: Hi there! Thank you so much for choosing 365 Heating, Cooling, & Plumbing for your plumbing needs. We're glad that Cory and Gavin were able to take care of the leak in your shower and the incorrectly installed pipe in your basement. They also installed new hoses on your washing machine! We're happy to hear that they were both pleasant to work with. We appreciate your recommendation and hope to work with you again in the future. 😊
Gavin was great! Had a new dishwasher installed. Would highly recommend.
Response from the owner: We appreciate the kind words, Justin!
Gavin arrived during my 2 hour window. Installed dishwasher in less than an hour (I had everything cleared out of his way and removed).Wore boot protectors in the house to keep our place clean. Was very nice to chat with, super nice guy! Originally had to adjust my appointment with Jocelyn on the phone and she took care of everything. She was also very polite and easy to deal with! I appreciate the great work and excellent customer service!
Response from the owner: Thanks for the kind words, Jon! Your feedback is greatly appreciated 🙂
Corey installed our new toilet quickly and professionally. He gave me a brochure and I was amazed to see that they don't charge extra on weekends and holidays. They also don't charge dispatch fees. I will be calling these guys for now on. Highly recommended.
Response from the owner: Thanks for the great words, Laverne!
Cory the technician was great. Very courteous and professional. Would definitely recommend.
Response from the owner: We appreciate your support, Ryan! Thank you!
Gavin the technician who installed my dishwasher was personable, exact and cleaned up the premises.
Response from the owner: We appreciate the kind words, Lisa. Thank you!
Cory and Gavin installed our dishwasher and we could not be more happy with their service. They were kind and efficient. We would highly recommend their service to anyone in need.
Response from the owner: Thank you Johnny! We appreciate the kind words.
Corey and Gavin did a fantastic job with te dishwasher installation. They were quick efficient and friendly. I would recommend them.
Response from the owner: Thanks for leaving a positive review! We're glad Corey and Gavin were able to provide quick, efficient, and friendly service during your dishwasher installation. We appreciate your recommendation! Thank you for choosing 365 Heating, Cooling, & Plumbing.
Thank you 365 Heating, Cooling & Plumbing, job well done! Professional and quick! Installed waterline from my fridge to my sink. Couldn't believe how quick it was installed! I am obsessed with the water dispenser, ice maker option on my fridge. Would not have been possible without your services! Thank you, thank you, thank YOU! Highly recommended, 5 star service!
Response from the owner: Thanks for the awesome review! We're so glad you're loving your new waterline and fridge features. Our team at 365 Heating, Cooling & Plumbing is always happy to provide quick and professional service. Thank you for choosing us!
Cory and Gavin were very professional, friendly and helpful during the installation of our dishwasher. Installation was neat and there was no mess left behind. The guys were respectful and pleasant after such a long day (it was after 8pm before they could get to us) and answered any questions we had. We highly recommend 365 Heating, Cooling and Plumbing.
Response from the owner: Hey there, thanks for choosing us! We're glad our team was able to provide a professional and friendly experience for you during the installation of your dishwasher. It's great to hear that they were helpful and respectful throughout the entire process, even after a long day. We appreciate your recommendation and hope to work with you again in the future. Take care! - 365 Heating, Cooling & Plumbing
Just had my dishwasher installed. Cory was a great help. He removed my old dishwasher and installed my new one within an hour works great looks great experience! definitely Definitely recommend five stars for sure
Response from the owner: Thank you so much for choosing 365 Heating, Cooling, & Plumbing! We're thrilled to hear that you had a positive experience with our services.
Gavin did a great job with setting up my washer and laundry tub. Thanks!
Response from the owner: Hey there! So glad to hear that Gavin did a great job setting up your washer and laundry tub, that's great news! Thanks for choosing 365 Heating, Cooling, & Plumbing, we appreciate your business. Have a great day!
Corey and Gavin installed my toilet. Very professional, courteous and polite younge men. It looks great! Highly recommend!
Response from the owner: Thank you so much for choosing 365 Heating, Cooling, & Plumbing! We are thrilled to hear that Corey and Gavin were able to provide professional, courteous, and polite service while installing your new toilet. We are proud to have them on our team and we hope you continue to enjoy your new fixture. Highly recommend!
Gavin and Corey were extremely professional while installing my vanity todayThey took off their shoes, communicated clearly with what they were doing, asked for my feedback on any decision they made prior to doing it, and answered any questions I had about the process.Will definitely use them for my next HVAC need
Response from the owner: Hey there! Thanks so much for choosing 365 Heating, Cooling, & Plumbing. We're happy to hear that Gavin and Corey were able to provide such a professional and efficient installation for you today. Giving you updates and involving you in the decision-making process is important to us. We look forward to working with you again for your next HVAC need. Take care!
Excellent service by Corey
Response from the owner: Thanks for choosing 365 Heating, Cooling, & Plumbing for your service needs! Corey always goes above and beyond to provide excellent service.
Cory was here to install our dishwasher. Very kind, courteous and completed the install quickly. He kept is posted on timing and was able to remove the old dishwasher on his own for pickup. Thank you!
Response from the owner: Hi there! Thank you so much for taking the time to leave us a review. We're glad to hear that Cory provided excellent service during his visit to install your dishwasher. We appreciate your kind words and thank you for choosing 365 Heating, Cooling, & Plumbing. Have a great day!
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