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Get to know our locally owned and operated plumbing & HVAC company.

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The 365 Heating, Cooling & Plumbing Mission

At 365 Heating & Cooling, our mission is to provide exceptional comfort, reliability, and peace of mind to our valued customers. We are dedicated to delivering innovative solutions and reliable service for all their heating, cooling, plumbing, and water product needs. Our goal is to create a comfortable and efficient home environment while exceeding customer expectations.

We strive to achieve our mission by:

  1. Quality Solutions: Offering high-quality products and services that ensure optimal performance, energy efficiency, and long-lasting reliability. We carefully select top-tier brands and employ industry best practices to provide our customers with the best solutions available.
  2. Expertise and Professionalism: Employing a team of highly skilled professionals who are experts in their respective fields. Our technicians undergo rigorous training to stay up-to-date with the latest technologies, allowing us to deliver exceptional service and industry-leading expertise.
  3. Customer Satisfaction: Placing customer satisfaction at the forefront of everything we do. We listen to our customers’ needs, provide personalized solutions, and ensure transparent communication throughout the entire process. Our commitment to exceptional customer service is evident in every interaction and service we provide.

At 365 Heating & Cooling, we are committed to delivering exceptional comfort, reliability, and peace of mind to our customers. We strive to be their trusted partner for all their heating, cooling, plumbing, and water product needs, providing them with innovative solutions and outstanding service.

Our HVAC service in Kitchener-Waterloo, Ontario, and the surrounding areas includes:

  • Home service experts who can install, repair, and maintain a wide range of heating systems, including furnaces, boilers, heat pumps, and more.
  • 24/7 emergency heating services to ensure your comfort and safety during cold weather.
  • Energy-efficient heating solutions that help you save money on your energy bills while reducing your carbon footprint.
  • Complete air conditioning services, including installation, repair, and maintenance of different types of units.
  • Innovative cooling solutions that enhance the air quality of your indoor spaces while improving the energy efficiency of your HVAC system.
  • Skilled technicians equipped with the right tools and technologies to ensure optimal cooling performance and longevity of your AC unit.

Our journey began with a compelling purpose: to help people and serve them 24/7 for all their home servicing needs. We believe that everyone deserves reliable and efficient solutions for their heating, cooling, plumbing, and home water product needs. Our mission is to make these essential services accessible to all by offering price-friendly product options.

As a leading heating, cooling, plumbing, and HVAC service company, we take pride in delivering exceptional service and exceeding customer expectations. Our team of highly skilled professionals is dedicated to ensuring your comfort and satisfaction. Whether it’s installing a new furnace, repairing an air conditioner, resolving plumbing issues, or improving water quality, we have the expertise to provide reliable and efficient solutions tailored to your specific needs.

We proudly serve various areas, including Kitchener, Waterloo, Cambridge, Woodstock, Guelph, Brantford, Burlington, Oakville, and Mississauga. Wherever you are in these regions, we are committed to bringing you the highest level of service and expertise.

At 365 Heating & Cooling, we believe in building lasting relationships with our customers based on trust, reliability, and exceptional service. We strive to be your go-to partner for all your home servicing needs, providing you with peace of mind and comfort throughout the year. Trust us to keep your home running smoothly, efficiently, and comfortably.

Experience the 365 Heating & Cooling difference. Contact us today and let us serve you with excellence and dedication.

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By clicking “Send Message”, I am providing express written consent to receive auto-dialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from 365 Heating, Cooling and Plumbing regarding home services at the phone number provided above, even if the number is on a corporate, provincial, or national Do Not Call list. Consent is not a condition to purchase services or products.

Customer Reviews

Nick K.
Had my furnace replaced. From the time I caled them it was only couple of days. Fast service, clean and polite!!! Also best price in KW region and payment done in seconds over my phone. Overall very happy. Thank you guys!!!
Zoran K.
Amazing service! Would highly recommend their service. Communication was on point, and service performed in a timely manner. Thank you!
Kevin T.
Tremendous service. We had a furnace failure emergency. Beginning of December 2025, of course it was the coldest week to that point. Kristian and his team were great. We had gotten a price about 10 months ealier because I suspected the furnace, although working fine, was getting close to the end at 20+ years. He honoured that price and realizing the situation scheduled the installation within 24 hours. The install team were fantastic, clean removal and installation. They were fun guys singing some tunes and enjoying the day while still doing a professional job, can't ask for more.

After the installation we had a couple questions about the furnace, hepa filter and new wifi thermostat. We received an immediate response to our questions and all was good.

I waited for about 6 weeks before writing this to make sure, at least in the short term, everything was working well and there were no issues. The American Standard furnace is quiet and works great for our home.

I can absolutely recommend 365 Heating & AC and Kristian's team. Aside from being very professional they were nice people as well. What else can you ask for? Cheers!
Meirh Z.
Beny he is a professional and helpful he installed my watersoftner
Erika S.
Installed a new AC unit for us and the team went above and beyond while doing so. They even helped fix an existing issue while they were on site as well which was much appreciated. Would highly recommend 365 Heating, Cooling and plumbing for your next project!
Stefanie G.
365 came out to help us with our leaking bathroom. They identified the leak quickly and service to the area was done super quick. Were even accommodating around my little ones nap schedule.
Thanks for the great work!
Julie M.
I had a fantastic experience with 365 heating a cooling. Their team was promt, professional and very knowledgeable. Jason the comfort advisor held my hand every step of the way and I couldn't be happier. Highly recommend Jason and the team to anyone looking to upgrade their home!
Khaled K.
Fantastic service, they are prompt, professional and get the job done every time. Highly recommended. Run and operated with integrity. I know who I am calling whenever I have an HVAC need.
Farshid S.
Excellent service from start to finish! The technicians were professional, friendly, and efficient. Highly recommend 365 Heating and Cooling.
sue A.
Amazing experience from start to beginning. Top notch customer service, great pricing and the technicians were very understanding of having a night shift worker trying to sleep and working around it as best they could
Kate H.
Amazing service, professionalism, and available on short notice. Very pleased and would highly recommend!
Jim B.
Technicians were very courteous and professional. After some scheduling issues, all went well. They went above and beyond to make things right. Pleased with the result.
Rebecca C.
We had a great experience with 365 Heating, Cooling & Plumbing. Our central air stopped working June 22, during the intense heat spell that covered the region. When we called 365 on June 23, they were able to come out the same day and had us cool and happy within an hour. They were very thorough, fixing the wiring in our Nest thermostat, furnace and central air unit itself. Would thoroughly recommend and will call in the future. Thank you!
Puma W.
Customer service and sales was top notch, the technician was very professional, informative, and explained everything he was doing with our air conditioning installation.
Highly recommend 365 heating and cooling. Thank you.

Cory
carolyn W.
On time pleasant and quick!
Dave W.
The guys were great and did great job finding problem and fixing.
Gurpreet S.
Excellent experience with 365 heating cooling & plumbing.really professional Loved the service impressed thank you
Teena B.
I had a toilet installed by 365. Professionalism and workmanship was stellar. I would not hesitate to call again. Good job 365!!
Shawn T.
Had our toilet clogged at our workplace. Our manager tried everything he could and nothing worked. We asked 365 If they could take a look for us, and within 10 minutes the problem was fully resolved. The customer service was very friendly, and we would definitely be going through 365 in the future for any other similar problems.
Marko B.
I had an amazing experience with 365 heating and cooling and plumbing. They are my go to for all my plumbing needs. I got an amazing deal on my AC and water softener. I recommend everyone to use this company as they do exceptional work.
Simran S.
We had a great experience with getting our AC installed with 365! They were quick to get back to our inquiry, made us feel super confident with their coverages/warranties, were patient in answering all of our questions, and were super professional with the install. Highly recommend!
Daniela Perri S.
I had the pleasure of meeting Kristian the owner of 365 for a meeting with my father , needless to say how many Owners of a business take the time to come in person to meet? His care compassion & professional advice & support speaks VOLUMES🙌🏼
Metamets124 4.
Our heating system was not working. We called this company and they were here within 4 hours. The technician was very patient and explained what he was doing and why. We signed up for the yearly maintenance program. Looking forward to a new great relationship! I will keep you posted !!
Robert C.
Had a great experience with one of their techs fixing our AC. Thought it was going to be toast after another company told us we'd likely need a replacement. Got a second opinion and they fixed it by replacing the capacitor. Knowledgable techs and honest work. Will be using them for all heating/cooling/plumbing needs in the future.

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"*" indicates required fields

This field is for validation purposes and should be left unchanged.

By clicking “Send Message”, I am providing express written consent to receive auto-dialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from 365 Heating, Cooling and Plumbing regarding home services at the phone number provided above, even if the number is on a corporate, provincial, or national Do Not Call list. Consent is not a condition to purchase services or products.