Had our toilet clogged at our workplace. Our manager tried everything he could and nothing worked. We asked 365 If they could take a look for us, and within 10 minutes the problem was fully resolved. The customer service was very friendly, and we would definitely be going through 365 in the future for any other similar problems.
Response from the owner:Thank you for your fantastic review, Shawn! We're thrilled to hear that our team was able to resolve the issue so quickly and that you appreciated our customer service. Your satisfaction is our priority, and we look forward to assisting you with any future plumbing needs. Thank you for choosing 365!
I had an amazing experience with 365 heating and cooling and plumbing. They are my go to for all my plumbing needs. I got an amazing deal on my AC and water softener. I recommend everyone to use this company as they do exceptional work.
Response from the owner:Thank you for your fantastic review, Marko! We're thrilled to hear that you had an amazing experience and that you're satisfied with your air conditioner and water softener. Your recommendation means a lot to us, and we look forward to assisting you with all your plumbing needs in the future.
We had a great experience with getting our AC installed with 365! They were quick to get back to our inquiry, made us feel super confident with their coverages/warranties, were patient in answering all of our questions, and were super professional with the install. Highly recommend!
Response from the owner:Thank you for your wonderful review, Simran! We're thrilled to hear that you had a great experience with your AC installation. Our team strives to provide quick responses, clarity on our coverages, and professional service. Your recommendation means a lot to us, and we appreciate your trust in 365!
I had the pleasure of meeting Kristian the owner of 365 for a meeting with my father , needless to say how many Owners of a business take the time to come in person to meet? His care compassion & professional advice & support speaks VOLUMES🙌🏼
Response from the owner:Thank you, Daniela, for your kind words! We take pride in providing personalized service and are glad to hear that Kristian made a positive impression during your meeting. Your feedback on our care and professionalism truly means a lot to us. We look forward to serving you and your father again in the future!
Our heating system was not working. We called this company and they were here within 4 hours. The technician was very patient and explained what he was doing and why. We signed up for the yearly maintenance program. Looking forward to a new great relationship! I will keep you posted !!
Had a great experience with one of their techs fixing our AC. Thought it was going to be toast after another company told us we'd likely need a replacement. Got a second opinion and they fixed it by replacing the capacitor. Knowledgable techs and honest work. Will be using them for all heating/cooling/plumbing needs in the future.
Outstanding handling of my leaking hot water tank! Very helpful setting up a diagnostic and then fast replacement.
I had a great experience with 365 Plumbing. They were very efficient, reliable, and went above and beyond to fix the issues with my sink. It’s not easy to find tradespeople who are this dependable and professional. I’ll definitely be calling them again for any future plumbing needs. A solid 5-star service!
Excellent experience with 365 Heating, Cooling & Plumbing. Kristian came by personally to look at the issues I was having and provided professional service and responded to my many questions in a timely manner. He provided honest advice and gave alternatives.
The American Standard Furnace and Air Conditioner were installed by Dillan, Chris and Cole and they were professional, friendly and cleaned up after themselves completely. The duct work needed to be custom and they did that successfully and the whole install looked clean. The water softener were installed by Kyle and Kayla and again it looks great and super tidy. They all gave me a run down of the system before leaving. Couldn't have been happier with the experience and glad I chose them.
The American Standard Furnace and Air Conditioner were installed by Dillan, Chris and Cole and they were professional, friendly and cleaned up after themselves completely. The duct work needed to be custom and they did that successfully and the whole install looked clean. The water softener were installed by Kyle and Kayla and again it looks great and super tidy. They all gave me a run down of the system before leaving. Couldn't have been happier with the experience and glad I chose them.
Response from the owner:Thank you for your fantastic review, Dejan! We're thrilled to hear that you had such an excellent experience with our team. It's great to know that Kristian and our installation crew provided professional service and addressed all your questions. We take pride in our work and customer satisfaction, so your feedback means a lot to us. Thank you for choosing 365 Heating, Cooling & Plumbing!
Had the 365 Team come over to re-route some venting to accommodate a project being done in the house. They were prompt, did an excellent job, cleaned up. Couldn't be happier.
Thank you for the excellent service.
Thank you for the excellent service.
Response from the owner:Thank you for your fantastic review, Sharad! We're thrilled to hear that our team was able to meet your expectations with their promptness and quality of work. Your satisfaction is our top priority, and we appreciate you acknowledging our cleanup efforts as well. If you need assistance in the future, we're here to help.
Great service from start to finish. Loved our quote. Installation was perfect. Our air source heat pump works awesome. And the price couldn’t be beat. Thanks!
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had a great experience from start to finish. It's wonderful to know that you're pleased with the installation and that your air source heat pump is working well. We appreciate your kind words about our pricing and service. Looking forward to serving you again in the future!
It is a pleasure to give the team a five star rating. It is earned in every aspect. We had three toilets installed and the old ones removed. The job was done quickly and efficiently and everything was neat and tidy at the conclusion. The team was a pleasure to have around. They were courteous and cheerful and were clearly confident and competent professionals. We have another project in the works and it will be a pleasure to have them back
Response from the owner:Thank you for your wonderful review, Ronald! We're thrilled to hear that you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to assisting you with your next project!
Thorough and professional. Worked round a few complications both Kayla and Sean were polite and helpful
Response from the owner:Thank you for your wonderful review, David! We're glad to hear that you found our service thorough and professional. It's great to know that Kayla and Sean were able to assist you effectively despite the complications. We appreciate your kind words and look forward to serving you again in the future.
They arrived within the window, and kindly agreed to mask. The technicians did an excellent job and cleaned up after themselves.
Response from the owner:Thank you for your wonderful feedback, Caroline! We're glad to hear that our team met your expectations and provided you with excellent service. We appreciate your acknowledgment of our safety measures and cleanup efforts. Your satisfaction is our priority, and we look forward to serving you again in the future!
I got my fridge and stove on times Waterloo Best Buy have a great service!!!❤️❤️❤️
Response from the owner:Thank you for your wonderful review, Roshan! We're glad to hear that you received your fridge and stove on time and that you had a great experience with us. Your satisfaction means a lot to us!
These guys hooked up my new replacement toilet for me and made sure there were no leaks or anything. I will call you guys again in the future for some more general clean up and softener work I was needing to be done. Thanks for the good work! 🙂
Response from the owner:Thank you for your positive review, Jon! We’re glad to hear that you’re satisfied with our toilet installation service and that everything is working well. We look forward to assisting you with your future projects!
Kyle, Shawn and Kayla were on time, friendly, quick and clean. Did a great job and left the area clean. Thank you!
Response from the owner:Thank you for your wonderful feedback, Jodi! We're glad to hear that Kyle, Shawn, and Kayla provided you with excellent service. We appreciate your support and hope to serve you again in the future!
Shawn and Kayla did a wonderful job today installing a new built in dishwasher. Very friendly and knowledgeable and got the job done quickly and efficiently. They removed old dishwasher and recycled it and cleaned up all the debris.
Thank you for your hard work.
Thank you for your hard work.
Response from the owner:Thank you for your kind words, Linda! We're thrilled to hear that Shawn and Kayla provided you with excellent service during the installation of your new dishwasher. We appreciate your feedback and your recognition of their hard work. Thank you for choosing us!
I hired them to replace my kitchen sink. Professional, great customer service and friendly team! A special thanks to Sean, Kayla and Kyle! I strongly recommend them!
Response from the owner:Thank you for your kind words, Mari! We're thrilled to hear that you had a positive experience with our team. We'll be sure to pass on your special thanks to Sean, Kayla, and Kyle. Your recommendation means a lot to us!
very polite person and pleased with the service.
Response from the owner:Thank you for your kind words, Bill & Donna! We're glad to hear that you were pleased with our service and found our team polite. Your satisfaction is our priority, and we look forward to serving you again soon!
In and out in under an hour Kyle and Kayla left no mess and we're super polite even when interacting with my toddler. Would use them again any day !
Response from the owner:Thank you for your wonderful review, Jamie! We're thrilled to hear that Kyle and Kayla provided such efficient and polite service, especially around your toddler. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Kyle was amazing. Did the work fast and was very polite.
Response from the owner:Thank you for your kind words, Meghan! We're thrilled to hear that Kyle provided you with such great service. We appreciate your feedback and look forward to serving you again!
Kyle and Sean were incredible! Arrived within the given timeframe to install our dishwasher. They were thorough, yet swift, and very respectful of our space. Would highly recommend!
Response from the owner:Thank you for your wonderful review, Noureen! We're thrilled to hear that Kyle and Sean provided you with excellent service during your dishwasher installation. Your recommendation means a lot to us!
Quick great and helpful
Response from the owner:Thank you for your positive feedback, Kimberley! We're glad to hear you found our services quick and helpful. Your satisfaction is our priority!
Fast and very professional
Response from the owner:Thank you for your kind words, Ratheekan! We're glad to hear that you found our service fast and professional. Your satisfaction is our top priority!
Quick service
Response from the owner:Thank you for your feedback, Erick! We're glad to hear that you appreciated our quick service. We look forward to serving you again.
Christian and Kayla are an amazing team! Thank you. The Daggs in Guelph.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that Kristian and Kayla made a positive impact. Your support means a lot to us!
These guys are amazing. So quick, efficient and clean. Great job installing a 'cool air return' in my basement, after having installed a new furnace and humidifier the week before. Thank you, I will recommend you for sure.
Response from the owner:Thank you for the 5-star rating, Cathleen! We appreciate your support and look forward to serving you again.
They came to install the dishwasher I bought at Home Depot. It’s a very tight space and difficult to install. They did an excellent job.
Response from the owner:Thank you for your kind words, Ida! We're glad to hear our team did an excellent job with your dishwasher installation. Your satisfaction is our priority, and we appreciate your feedback!
We just installed water heater by 365 Heating, Cooling group. Very nice and very humble ppl.
They kept their time and did a very clean job.
They were Chris, Dillan, Eduardo and of course can't forget Joshua Paul
They kept their time and did a very clean job.
They were Chris, Dillan, Eduardo and of course can't forget Joshua Paul
Response from the owner:Thank you for sharing your positive experience, Bharati! We're thrilled to hear that you were satisfied with our team's professionalism and the installation of your water heater. We appreciate your kind words about Chris, Dillan, Eduardo, and Joshua. Your support means a lot to us!
Exceptional service! The team was professional, knowledgeable, and efficient. Our heating system was repaired quickly, and they explained everything clearly. Fair pricing and excellent customer care. Will definitely use their services again!
Response from the owner:Thank you for your fantastic review, Igor! We’re thrilled to hear about your positive experience with our team. Providing exceptional service and clear communication is our top priority. We look forward to assisting you again in the future!
365 sent a crew to replace our kitchen sink and faucet. The crew was awesome, personable and knowledgeable and made short work of the job.
Response from the owner:Thank you for your wonderful feedback, Travis! We're delighted to hear that our crew made your experience a positive one. Your satisfaction is our priority, and we appreciate your kind words about our team's professionalism and efficiency.
Kyle and Sean you are awesome!
Response from the owner:Thank you for your wonderful feedback, M K! We're thrilled to hear you had a great experience with Kyle and Sean. Your support means a lot to us!
Your plumbers are very friendly and polite.
They show you the work when completed and answer any questions that you may have . Are prompt and on time .
They show you the work when completed and answer any questions that you may have . Are prompt and on time .
Response from the owner:Thank you for your wonderful feedback, Debbie! We're thrilled to hear that our plumbers provided friendly and efficient service. We appreciate your recognition of their efforts and commitment to customer satisfaction. Your support means a lot to us!
Cal did a great job installing my new fridge. My first time having an ice dispenser. Cal demonstrated how and when to change the filters and other features that were new to me.
Response from the owner:Thank you for the awesome review, Ann! We're happy to hear Kyle provided a great level of service for you 🙂
These guys were wonderful!
Response from the owner:Thank you, Wendy! We're thrilled to hear that you had a wonderful experience with us. Your support means a lot to our team!
Got my toilet installed by them. Sean and Kayla did a good job and made sure everything is in place and working perfectly.
Response from the owner:Thank you for your positive review, Namrata! We're glad to hear that Sean and Kayla provided you with great service during your toilet installation. Your satisfaction is our priority, and we appreciate your trust in us!
Kyle and Kayla did a fantastic job. Polite, professional and efficient. I would highly recommend them.
Response from the owner:Thank you for the great review, Clayton!
I had the water system put in. The team was very helpful throughout the process. They did extra work without asking. Thanks everyone on team. Highly recommended you to my friends and family.
Response from the owner:Thank you for your wonderful review, Maleek! We're thrilled to hear about your positive experience with our team and that you found our service helpful. Your recommendations to friends and family mean a lot to us. We look forward to serving you again in the future!
Amazing service. Explained the process and guided us. I will highly recommend your company. Keep up the good work.
Response from the owner:Thank you, Imran, for your wonderful feedback! We're thrilled to hear that you found our service amazing and that our team was able to assist you well. Your recommendation means a lot to us, and we'll continue to strive for excellence!
Great service today having my new water heater installed. The techs from 365 were prompt, punctual and right on time for my 10AM appointment. Dillan & Chris were both knowledgeable, courteous and kept a VERY clean work space which I appreciate. Will gladly recommend and use them again!!
Response from the owner:Thank you for the great review, Dave! We’re glad to hear our installers served you right the first time! We appreciate your recommendation and look forward to serving you again in the future!
